MyMags.com Privacy Statement
MyMags.com Magazine Subscriptions is a licensee of the TRUSTe Privacy Program. TRUSTe is an independent, non-profit organization whose mission is to enable individuals and organizations to establish trusting relationships based on respect for personal identity and information by promoting the use of fair information practices. Because MyMags.com Web site wants to demonstrate its commitment to our usersí privacy, it has agreed to disclose its information practices and have its privacy practices reviewed for compliance by TRUSTe.
Information Collection and Use
MyMags.com Magazine Subscriptions is the sole owner of the information collected. MyMags.com Magazine Subscriptions collects information from our users at several different points on our Web site.
We request information from the user on our order form. A user must provide contact information (such as name, email, and shipping address) and financial information (such as credit card number, expiration date). This information is used for billing purposes and to fill customerís orders. If we have trouble processing an order, the information is used to contact the user.
A cookie is a piece of data stored on the userís computer tied to information about the user. It is necessary to enable cookies to maximize the experience with our site. If you decide to inactivate cookies you will not be able to perform certain functions related to placement of orders. Usage of a cookie is in no way linked to any personally identifiable information while on our site. We use session ID cookies to improve your shopping experience. For the session ID cookie, once users close the browser, the cookie simply terminates.
By setting a cookie on our site, users would not have to log in a password more than once, thereby saving time while on our site. If users reject the cookie, they may still use our site. The only drawback to this is that the user will be limited in some areas of our site. For example, the user will not be able to have more than one item in the shopping cart.
Like most standard Web site servers we use log files. This includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks to analyze trends, administer the site, track userís movement in the aggregate, and gather broad demographic information for aggregate use. IP addresses, etc. are not linked to personally identifiable information. IP addresses are tied to personally identifiable information to enable our Web-based service.
Communications from the Site
Special Offers and Updates
We send all new users a welcoming email with account information. With each order placed with us, we send a confirmation email with details of the order and relevant customer service information. We will inform you when your subscriptions are due for renewal and will present you and option to renew them at that time. Users will occasionally receive information on products, services, and special deals. Out of respect for the privacy of our users we present the option to not receive these types of communications. Please see the Choice and Opt-out sections.
If a user wishes to subscribe to our newsletter, we ask for contact information such as name and email address. Out of respect for our users privacy we provide a way to opt-out of these communications. Please see the Choice and Opt-out sections.
On rare occasions it is necessary to send out a strictly service related announcement, including account information, order confirmations and renewal/expiration notices. For instance, if our service is temporarily suspended for maintenance we might send users an email. Generally, users may not opt-out of these communications, though they can deactivate their account. However, these communications are not promotional in nature.
We communicate with users on a regular basis to provide requested services and in regards to issues relating to their account we reply via email, mail or phone, in accordance with the users wishes.
Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our Web site.
Aggregate Information (non-personally identifiable)
We share aggregated demographic information with our partners and advertisers. This is not linked to any personally identifiable information.
These are the instances in which we will share usersí personal information:
We Share Personal Information with Third Parties.
Third Party Intermediaries
We provide the necessary information to respective publishers to ship orders. These companies do not retain, share, store or use personally identifiable information for any secondary purposes.
Our users are given the opportunity to Ďopt-outí of having their information used for purposes not directly related to our site at the point where we ask for information. For example, our order form has an Ďopt-outí mechanism so users who buy a product from us, but donít want any marketing material, can keep their email address off of our lists.
Users of our site are always notified when their information is being collected by any outside parties. We do this so our users can make an informed choice as to whether or not they should proceed with services that require an outside party.
This Web site contains links to other sites. Please be aware that we, MyMags.com Magazine Subscriptions, are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every Web site that collects personally identifiable information. This privacy statement applies solely to information collected by this Web site.
Surveys & Contests
From time-to-time our site requests information from users via surveys or contests. Participation in these surveys or contests is completely voluntary and the user therefore has a choice whether or not to disclose this information. The requested information typically includes contact information such as name and shipping address, and demographic information such as zip code. Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site. Usersí personally identifiable information is not shared with third parties unless we give prior notice and choice. Though we may use an intermediary to conduct these surveys or contests, they may not use usersí personally identifiable information for any secondary purposes.
If a user elects to use our referral service for informing a friend about our site, we ask them for the friendís name and email address. MyMags.com Magazine Subscriptionswill automatically send the friend a one-time email inviting them to visit the site. MyMags.com Magazine Subscriptions stores [or does not store] this information for the sole purpose of sending this one-time email. The friend may contact MyMags.com Magazine Subscriptions www.MyMags.com to request the removal of this information from our database.
This Web site takes every precaution to protect our usersí information. When users submit sensitive information via the Web site, their information is protected both online and off-line.
When our registration/order form asks users to enter sensitive information (such as credit card number and/or social security number), that information is encrypted and is protected with the best encryption software in the industry - SSL. While on a secure page, such as our order form, the lock icon on the bottom of Web browsers such as Netscape Navigator and Microsoft Internet Explorer becomes locked, as opposed to un-locked, or open, when users are just Ďsurfingí.
While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect user-information off-line. All of our usersí information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job (for example, our billing clerk or a customer service representative) are granted access to personally identifiable information. Our employees must use password-protected screen-savers when they leave their desk. When they return, they must re-enter their password to re-gain access to user information. Furthermore, ALL employees are kept up-to-date on our security and privacy practices. Every [quarter], as well as any time new policies are added, our employees are notified and/or reminded about the importance we place on privacy, and what they can do to ensure our usersí information is protected. Finally, the servers that store personally identifiable information are in a secure environment.
If users have any questions about the security at our Web site, users can send an email to privacy@MyMags.com
Supplementation of Information
In order for this Web site to properly fulfill its obligation to users it is necessary for us to supplement the information we receive with information from 3rd party sources.
Correcting/Updating/Deleting/Deactivating Personal Information
If a userís personally identifiable information changes (such as zip code, phone, email or postal address), or if a user no longer desires our service, we provide a way to correct, update or delete/deactivate usersí personally identifiable information.
Notification of Changes
If, however, we are going to use usersí personally identifiable information in a manner different from that stated at the time of collection we will notify users via email and by posting a notice on our Web site for 30 days.